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The “Cannes”undrum for marketers

Post the LinkedIn barrage of “inspiration” from South of France and countless images of “intellectual mastery paired with drunken revelry”, its been a rocky ride for many winners coming out of Cannes. There have been a slew of issues that have come out of the Cannes Festival of Creativity, regarding the integrity of the work submitted by the winners. In essence, it has been faced with a governance challenge around the authenticity of the entries.


FCB India’s Lucky Yatra has been called out for winning in PR and Outdoor, with no evidence of results (https://www.thehindubusinessline.com/economy/logistics/indian-railways-award-winning-lucky-yatra-experiment-derails/article69717858.ece).


Britannia has gone on record to ask people to not refer to the work that won but to the broader sustainability report to understand the full impact of their work on sustainability (https://www.thehindubusinessline.com/economy/logistics/indian-railways-award-winning-lucky-yatra-experiment-derails/article69717858.ece).


DM9’s Grand Prix has been withdrawn for AI manipulation (https://www.thedrum.com/news/2025/06/28/why-dm9-s-cannes-lions-grand-prix-was-withdrawn-after-ai-manipulation-concerns)


AB InBev has had to apologize for a case that won a Grand Prix and 5 metals for a case that boasted of having avoided paying rights fees for music used in the campaign.


Another issue with Gut defending their ownership for work done on an AB InBev brand, another one for LePub and New Balance in Brazil that won a Bronze Lion but there is no evidence of results.


I believe it is unfair to hold Cannes or any other award institution accountable for checking the facts submitted. The overriding endorsement that rubber stamps the case and the results is that of the marketers who have commissioned the work and the agency leadership who sign off on these entries for the awards. No amount of cross checking facts and results for such a large magnitude of entries would guarantee a foolproof system of verifying the effectiveness of the work.


So it comes down to the integrity of the agency leadership and the marketers. Here too, I would argue that the agency leadership is responsible for endorsing the work, not the business results or the facts in the case.


The ultimate responsibility of every single entry lies with the owner of the work, which is the organization for whom it is done. The marketer representing that Organization issues the brief, signs off on the work and knows the effectiveness of the work against the business targets set. In today’s dispersed agency ecosystem that most marketers manage, it is only the marketer who most likely knows the full details of the executions across a single campaign.


Simply put, the value of the marketer’s endorsement holds the most value.


The uncomfortable question, hence, is - How did the marketers sign off on these pieces of work whose credibility is being questioned? If they are being questioned for overstatement (like the work on Sustainability), did they not recognize the risk of this overstatement in approving the execution? If the work yielded only 3 redemptions, then wouldn’t the marketer shudder before entering such ineffective work in an award? Wouldn’t the marketer call out the AI manipulation in the case video before approving it?


How is their signature of endorsement not subject to further scrutiny?


Or is the “Cannes”undrum that marketers are willing to risk entering ineffective work or worse, manipulated work to win their 30 seconds of fame on the Palais stage.


The role of communications in a marketing mix is using the power of creativity to drive commercial value. The latter is a necessary condition for the celebration of the former. Being opaque or worse, misrepresenting commercial results to celebrate creative output is a show of dishonesty. That comes with the sign of the marketer and the seal of their Organization. What then is the penalty?

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